Complaints and Appeals

The International Journal of Islamic Financial System (IJIFS) handles complaints and appeals in accordance with the guidelines and Core Practices of the Committee on Publication Ethics (COPE).

Complaints

IJIFS encourages complainants to first contact the corresponding author of the article to seek clarification or resolution. However, complaints may also be submitted directly to the managing author or admin through ijifs.ojki@gmail.com when there are valid reasons, such as lack of author response or unresolved concerns.

Complaints should be sent via email to the managing editor with a clear subject line indicating the nature of the complaint. The complaint must include:

  • Article details (title, authors, publication date, DOI)
  • Complainant information (name, affiliation, position, expertise)
  • Description of the concern (scientific validity, ethical, or legal issues)
  • Evidence or supporting documentation (including annotated PDF if necessary)
  • Statement of any conflict of interest

Only complaints related to academic validity, ethical misconduct, or legal issues will be considered. Personal attacks, inappropriate language, or misleading identities will not be accepted.

The Editor in Chief may consult the Advisory or Associate Editors to assess whether further investigation is required. If warranted, the author(s) will be informed, and the journal may issue a correction, expression of concern, or retraction depending on the findings. Legal or ethical cases may also be referred to relevant institutions when appropriate.

IJIFS reserves the right to close cases that are unsubstantiated and may discontinue communication if complainants fail to maintain professional conduct.

Appeals

Authors have the right to appeal editorial decisions, including rejection. Appeals must be submitted to the Editor in Chief with a clear explanation addressing the reasons for rejection and responding directly to reviewer or editorial comments.

Appeals that are incomplete, dismissive, or contain offensive language will not be considered. Valid appeals will be reviewed by the Advisory Editor, and if accepted, the manuscript may re-enter the peer review process. Authors should not submit the manuscript elsewhere or provide a revised version until the appeal process is concluded.

If the appeal is denied, the original editorial decision will remain final.